Shipping and Delivery Policy
Shipping Methods: We primarily use DHL for shipping, but we will select the best available shipping method based on your location and preferences. Customers can also request a different shipping carrier if they prefer.
Shipping Costs: The base rate for shipping is €15 for all orders. Depending on your order amount.
Delivery Timeframe: If the item is in stock, orders typically ship within 1 to 4 business days. Delivery times vary depending on the destination, but typically range from 2 to 7 days.
Shipping Restrictions: We ship worldwide to all locations. However, please note that our shipping services require a physical address for delivery. We do not ship to packstations or pick-up points.
Order Processing Time: Orders are processed and prepared for shipment within 1 to 4 business days.
Order Tracking: Once your order has been dispatched, a tracking number will be provided to you via email. You can use this tracking number to monitor the status of your delivery.
Shipping Disclaimers: Please be aware that for orders shipped outside of the European Union, additional taxes or customs duties may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
Return Shipping: While we do not accept returns, we are committed to ensuring your satisfaction with your purchase. If you encounter any issues with your order, please contact us, and we will work with you to find a satisfactory solution.